Accounting Billing for Cisco. Extensions, departments, cost centers, costs, destinations, trends, client matter codes, costs, trunk and device usage, congestion and Erlang. Each report can be customized with specific filters to show the needed data and info, and exported to pdf and csv. Personal and public reports available, new reports can be loaded. Reports can be customized with company logo. Cisco offers a wide range of products and networking solutions designed for enterprises and small businesses across a variety of industries. This article explains how to reset your Cisco 7940, 7941, 7942, 7960, 7961, 7962 7920 IP phone to factory defaults, and how to upgrade its firmware to the latest.